Ministry of Labour, Social, Family Affairs and Integration

Hamburg Welcome Center Newcomers Service

We support qualified professionals with their new start in Hamburg.

Hamburg Welcome Center - Newcomers Service

You are new in Hamburg and you need some basic information for your new start? We are here to help new citizens with any questions or issues they wish to raise, whether they are from abroad or from elsewhere in Germany. 

We are happy to advise you and give you initial information, brochures and personal advice about various topics. That includes for example accommodation, employment, family and childcare, bank account, taxes, schooling and studying or learning German.

We also offer consultation for companies and their staff who consider relocating to Hamburg.

Just write us an e-mail with your request or you can make an appointment for a personal consultation in the Hamburg Welcome Center, if you need more detailed advice. You can book an appointment via e-mail or in person during the opening hours. 

How to contact us

Hamburg Welcome Center
Adolphsplatz 1, 20457 Hamburg
We make every effort to answer within 72 hours.
Opening Hours
Mondays: 8 a.m. – 5 p.m.
Tuesdays: 8 a.m. – 12 p.m.
Wednesdays: 8 a.m. – 12 p.m.
Thursdays: 8 a.m. – 6 p.m.
Fridays: 7 a.m. – 12 p.m.